Products of uncommon quality are further enhanced by people of uncommon commitment to customer service. A powerful stream of value-added expertise and services ensure the success of each ESSROC experience...from concept through to completion. Consider these assets available to you as our customer:
ESSROC SALES TEAM: An essential, experienced resource for new ideas, trouble-shooting, pro-active problem prevention, cost-efficient solutions. Backed by a team of ESSROC Customer Service Representatives. Can-do attitude. Accurate answers. Available to customers 24/7.
ESSROC TECHNICAL SERVICE TEAM: An advanced yet accessible source for technical consultation and performance-proven solutions on a world-class scale. Backed by our research labs located in the U.S., Italy and France.
ESSROC EXTRAS™: Leading edge programs redefining customer service in the cement industry. Interactive mix design programs. Online account information. Online technical information. Interactive color scheme planning and much more.
Many of these programs are proprietary to ESSROC. To take advantage of them, contact us.
DISTRIBUTION ADVANTAGE: Manufacturing and distribution facilities strategically located in the U.S., Canada and Puerto Rico. Linked through an integrated supply network connecting all ESSROC plants, terminals and markets. Domestic production backed by our own import terminals. This distribution network drives the ESSROC guarantee:
- Ready Product
- Full Product Line
- On-Time
- Availability
- Delivery
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